Selldigital downloads

A download is a product that gives the buyer a file once they've paid: presets, an ebook, a template pack. You add it to your shop, and Hiyaly delivers it for you.

Add the file

1. Open your Shop block in the editor, or the Products page in your dashboard, and add or edit a product.
2. Make sure Download is picked.
3. Under What buyers get, choose Upload a file. Or paste a link to the file instead, such as a Google Drive folder.
4. Save the product.

A download needs a file or a link before you can save it. There's a size limit for uploads, shown on the upload button. For anything bigger, use a link.

Uploaded files are kept private. Buyers never see where a file is stored: each download goes through a link made for their order.

What buyers get

After paying, the buyer comes back to your page and sees a thank-you with a Download button. They also get a receipt email from Hiyaly with the same link. It names you as the seller, and replying to it reaches you.

The download link only works for a limited time, and the receipt says how long. If a buyer's link has run out, they're asked to reply to their receipt, which comes to you, so you can send them the file yourself.

Changing or retiring a download

• Replacing the file: buyers whose links still work get the new file.
• Archiving the product: it comes off your page, but past buyers' links keep working until they run out.
• Turning it off: use the switch next to the product. It stays in your list, ready to put back on sale.

For pricing, pay what you want and currencies, see Sell with a Shop block.