Delete a pageor your account
The difference between taking a page offline, deleting one page and deleting your whole account, and what to save first.
2 min readUpdated
You can delete a single page and keep the rest of your account, or delete your account and everything in it. Both are permanent, so it's worth checking whether you only need your page offline for a while.
Only need a break?
You don't have to delete anything to take your page down:
- Unpublish it. On My Hiyaly in the dashboard, click Unpublish. Your page goes offline and you can click Go live again later.
- Cancel the plan. In Settings › Account › Billing, click Cancel plan. Your page stays live until the end of what you've paid for, then goes offline. Nothing is deleted. See billing.
Save your data first
Once a page is deleted, its data can't be brought back. Before you go:
- Download your subscriber list with Export CSV on the Audience page.
- Download your orders with Export CSV on the Earnings page.
- Download any invoices you need from Settings › Account › Invoices.
Delete one page
This deletes the page you're working on. Your account and your other pages stay as they are.
- In the editor, go to Settings › Account › Delete page.
- Click Delete page.
- Type the page's handle to confirm, then click Delete page.
The page goes offline straight away and its plan is cancelled, so you won't be charged for it again. Its blocks, audience, stats, short links and connected services are deleted for good. If it had its own domain, that's disconnected too.
Delete your account
This deletes your account and every page you own.
- Open the page switcher menu and choose Account.
- Under Delete account, click Delete account.
- Type DELETE to confirm, then click Delete account.
Every page's billing ends first, so you aren't charged for pages that no longer exist. Then your account, your pages and all their data are deleted, and you're signed out.
Still stuck?
Email us and a real person gets back to you, usually the same day.